FAQ
Find answers to common questions about our services.
The Family Card creation process typically takes 3 business days after submitting complete documents.
Yes, we accept Birth Certificate applications for babies born outside hospitals, provided a birth certificate from the authorized party is attached.
To renew a Residence Certificate, you need to visit our office with your ID card and a valid residence declaration letter.
The Financial Hardship Certificate applies to social assistance programs designated by the Cilacap regional government.
Yes, the Business Certificate can be used as supporting documentation for bank loan applications in Cilacap.
To obtain a Police Record Certificate, you need to fill out a form at our office and pay the administrative fee as per regulations.
data